FAQ

How do I download my voucher?

Explore the wide variety of offers in the Restaurant listings (coming soon). To refine your search select your desired price bracket or cuisine type. Once you’ve found the offer you want, simply enter your details, click submit and a voucher will be emailed to you directly. If the email does not appear in your inbox please check your junk folder or contact info@yorkrestaurantweek.co.uk or 01904 809970.

How much do vouchers cost?

Vouchers are completely free to download. All available vouchers correspond to a set menu offered by one of businesses listed on our website, priced at either £5, £10, £15 or £20.

How many vouchers can I download?

You can download as many vouchers from the website as you want. Please note, vouchers are only valid and redeemable during York Restaurant Week and may be subject to specific terms and conditions. Offers are subject to availability. We advise that you contact the restaurant in advance and book a table to avoid disappointment. Please make sure each member of your party has a voucher for the offer they want to access.

How do I redeem my voucher?

Take your voucher along with you to the restaurant, either on your phone or a printed copy and present it to staff on your arrival. Please bear in mind that some restaurants may require you to book, especially if you’re in a party of 4 or more. We advise that you contact the restaurant in advance and book a table to avoid disappointment. Please make sure each member of your party has a voucher for the offer they want to access.

Do I need to print my voucher?

Both electronic and paper vouchers will be accepted. We ask that you think of the environment before printing! Please make sure each member of your party has a voucher for the offer they want to access.

Are there any terms and conditions?

Yes, some offers are subject to specific terms and conditions. These may relate to the times and/or date that the offer is available. Make sure you check your voucher is valid before you dine.

When can I use my voucher?

York Restaurant Week will take place from 11th – 17th October 2021. Vouchers cannot be redeemed before or after this time. Please check the offer for specific terms and conditions, contact the restaurant in advance and book a table to avoid disappointment.

Can I download a voucher if I am under 18?

There is no age restriction on voucher downloads. However, if your offer contains alcoholic drinks or products the restaurant may require you to provide identification.

How do I get there?

For advice on how to plan your journey into York city centre, visit i-Travel York for information about car parks, park & ride services, public transport, cycle and pedestrian access.

Is there disabled access?

For information about disabled access to a specific restaurant please visit their website or contact them directly. Links to each restaurant’s website and social media pages can be found within in the Restaurant listings (coming soon).

Can I bring my children?

Children are welcome at York Restaurant Week! Some venues, especially pubs, may have restrictions on when children are allowed in the venue, so please check ahead if you are unsure.

I’m a restaurant, how can I get involved?

If you’d like to be involved in York Restaurant Week please email info@yorkrestaurantweek.co.uk